RELATIONS SPECIALIST, PUBLISHER OPERATIONS

Locations: San Francisco

Terms: FTE

Do you like music?  Are you interested in solving complex problems?  At Dubset Media, you can be part of a growing team of talented engineers, music content experts, business teams, and thought leaders shaping the future of music licensing & distribution.

Dubset Media is looking for an experienced and driven Relations Specialist who is passionate about music and motivated by its data.  This individual will be a self-starter that has the ability to see the big picture and able prioritize multiple tasks. A forward thinking with an “I can do” work ethic. The Relations Specialist position will play a crucial role in the company’s day to day activities to enable clearance and distribution of mixes and remixes to music services. This new role will be aiding Dubset Media to ingest, onboard, deliver, and manage content that stems from new and existing rights holders, as well as partner with internal licensing and content management teams. The strategic focus will be to engage, maintain and develop relationships with the label and publishing partners to help streamline processes and to increase catalog growth.

This position reports to the Relations Manager of Label Operations

RESPONSIBILITIES:

  • Primary administrative contact for all priority publishing rights holders
  • Manage content logistics and coordinate ingestion of publishing assets in a timely and efficient manner
  • Create & develop internal systems and procedures that are on Dubset Media’s specifications
  • Develop and maintain a thorough understanding of all of Dubset Media’s internal systems and processes to be used to keep business in order to effectively respond to client queries (including royalties, royalty and product tracking, work registrations, duplicate claims, and legal disputes)
  • Understand and process large amounts of metadata for incoming assets and provide feedback to publishers where necessary. This requires a solid understanding of publishing industry standards ownership, writer credits and territory restrictions
  • Communicate rights holder feedback and trends based on data analysis to product & engineering teams to collaborate on product roadmaps, admin tools, and evolving strategies.
  • Educate rights holders on new and existing product features, FAQ updates, supporting best practices, and up keep of internal guides responsible for onboarding rights holders
  • Collaborate with various departments, from finance to legal and all management to ensure that all client business needs are met in a timely and efficient manner
  • Develop industry relationships in the publisher space, across accounts, clients, and media

QUALIFICATIONS:

EDUCATION & EXPERIENCE

  • Bachelor’s degree and Minimum 4 years of music industry experience with an emphasis in label relations
  • Proficient in Excel, PowerPoint, Word, CRM, JIRA, FTP, and CSP platforms
  • Knowledge and previous contact with publishing societies, PROs, and neighboring rights collections
  • A solid working knowledge and understanding of rights associated with master, publishing, composer & writer credits and the formats in which they are delivered and ingested– for example CWR and CSV
  • A strong understanding of UI, UX, databases, digital distribution, onboarding, ingestion
  • An industry network with relationships within publisher space is huge a plus

SKILLS & KNOWLEDGE

  • Understanding of music industry standard composition formats, protocols and meta-data, CWR, ISRC, UPC, CSV, XML, IWSC
  • Excellent written and verbal communication skills with a demonstrated ability to develop and present complex concepts to customers and executives
  • Excellent analytics skills
  • The ability to communicate and work cross functionally
  • Meticulous attention to detail
  • Experience with digital music technologies and services Confident self-starter

PERSONAL QUALITIES

  • Passion for music is a major plus
  • Takes ownership and drives issues to close
  • Multi-tasker
  • Critical thinker able to concisely represent point of view
  • Confident team player

 

If you are interested in the position, please submit your resume, LinkedIn profile,
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